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16Jun

Fuel FAQ

Fuel is a key cost to any business. With your Ruralco Cards you’ll consistently save at least 12c* per litre off the listed pump price, with no volume limits, at over 300 fuels sites nationwide, ensuring a continuous supply of fuel wherever you are. With a single monthly billing system, you save time, money and get a clear view of your monthly fuel consumption.

Ruralco Card

  • Save at least 12¢* per litre off the fuel pump price with no volume limits at Mobil service stations, Allied Fuelstops and listed Allied, NPD, and Mobil sites nationwide.
  • Have access to discounts at over 3,000 local and national suppliers.
  • All purchases listed on one monthly account

Ruralco Mobilcard

  • Have access to an extensive network of fuel sites throughout New Zealand.
  • At least 12¢* per litre discount off the listed fuel pump price at each fuel outlet. This is especially beneficial when the pump price is lower than the national average.
  • The ability to monitor fuel spend by vehicle, set spending limits if required and control over purchases by selecting fuel and oil only or all purchases.
  • Pin security—you can specify a PIN, or one can be randomly selected for you.
  • All purchases listed by individual cards on one monthly account.

FAQ’s

How much do I save using my Ruralco Card or Ruralco Mobilcard?

You will save 12c off the listed pump price. The 12c discount is always the same for both the Ruralco Card and Ruralco Mobilcard.

Can I save more than 12c?

Yes, at our Ruralco Allied Hinds Fuel stop you will save 16c per litre by using your Ruralco Card. With the present competitive pricing in the South Island, at some sites you will receive the very competitive pump price plus a further 12c Ruralco discount which can provide a total discount of up to 30c off the National price.  

What if another company is offering 15c off?

We monitor competitor pricing, and you will need to know the detail of their offer. Often, the 15c discount will not be off the pump price but off the current national price. For example, if the current national price is $1.479 with a 15c discount this means you pay $1.329, compared to current pump pricing of $1.249 with a 12c discount, this means you pay $1.129, which is a far bigger saving

Why do I need to have both cards?

Some of our fuel sites will only accept a Ruralco Mobilcard or the Ruralco Card, not both.

Is there a limit as to how much fuel I can buy?

No, you can purchase as much as you like. If you would like to control your spend, our Ruralco Mobilcard will allow you to control the amount purchased each transaction or per month or whether you can purchase petrol only, diesel only or all purchases etc.

How do I know I have received the discount?

All purchases made on your Ruralco Card or Ruralco Mobilcard during the month will appear on your monthly Ruralco statement and will list the discounted amount per transaction.

How do I know which station or Fuel stop accepts the cards?

Check out the Ruralco website at www.ruralco.co.nz for the most up to date and complete list of fuel sites nationwide and their discounts, plus any special discounts organised by Ruralco, or you can request a copy of our latest Fuel directory.

How does the Ruralco Card or Ruralco Mobilcard work the first time?

A Cardholders simply present and pay with their Ruralco Card or Ruralco Mobilcard at participating fuel sites. You need to select the credit button on the EFTPOS machine and enter your PIN.

Ruralco Card PIN, how do I select it or change it?

Ruralco Card PIN is self-selected, whereby the first time you use your Ruralco Card and enter your chosen PIN, this will be your confirmed PIN for your Card. Any PIN can be reset at any time by contacting Ruralco on 0800 787 256.

Ruralco Mobilcard PIN, how do I select it or change it?

Ruralco Mobilcard requires a PIN to be selected by you when you order your Mobilcard, or it will default to a randomly generated PIN which will be issued separately via letter to you. Any PIN can be reset at any time by contacting Ruralco on 0800 787 256.

My card is not working at an unmanned site what can I do?

If it’s a Ruralco Mobilcard phone the Mobilcard 0800 number on the back of your card to query as to why it’s not working. If it’s a Ruralco Card contact us on 0800 787 256 to query the as to why it’s not working.

Can I get additional cards for my Ruralco account?

A If you require additional cards for your account, please contact us on 0800 787 256 and we will organise this for you.

What if I have lost or stolen my Ruralco Card or Ruralco Mobilcard?

If your card is lost or stolen, please ensure contact us immediately on 0800 787 256 so your card can be cancelled.

Can I discuss my card requirements and ensure I’m receiving the best deal?

Yes of course, please give our fuel team a call if you would like to apply for a card, have any additional questions or just would like to know where to get the best fuel savings.

For more information on how Ruralco fuel can benefit your business and the current fuel discounts available to you contact:

*No volume limits. Discount current as at 1 January 2021 and is subject to change. Discount is not available at convenience stations or in conjunction with other fuel discount offers excluding pump price offers. The Ruralco 12¢ discount will not be given at point of sale but provided as a rebate on your monthly statement.

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