RURALCO BUSINESS CREDIT CARD

TERMS AND CONDITIONS

 

 

 

RURALCO BUSINESS CREDIT CARD TERMS & CONDTIONS

Full name and address of creditor: Ruralco NZ Limited 97 Burnett Street, Ashburton, 7700

 

About these Terms and Conditions

These Terms and Conditions apply to all Ruralco Business Credit Cards and Business Card Accounts and every Account Holder and Cardholder agrees to be bound by them to the extent they apply to them.

As soon you select your PIN Card you are deemed to have agreed to these Terms and Conditions, including the Fees and Interest Table. For the avoidance of doubt, an Account Holder is deemed to have agreed to these Terms and Conditions as soon as a Cardholder, whether or not they are the Cardholder, selects a PIN.

It is important that if you are an Account Holder or a Cardholder that you read these Terms and Conditions to ensure that you understand any obligations as they relate to you before you use your Card or access the Card Account.

If you have any questions, you can call us on 0800 787 256, write to us at our address, which is: PO Box 433, Ashburton 7740. You can also email us at: Ruralco@ruralco.co.nz. These addresses are set out again below in the “Contacting Us” section.

At the end of these Terms and Conditions is a Definitions section which sets out the meanings of particular words. You should refer to these when you read the Terms and Conditions to help ensure you fully understand them. The term “you” in particular can have different meanings. In many instances it refers only to the Account Holder. However, it is also used to refer to Cardholders when referring to obligations that apply to Cardholders in addition to, or separately from, the Account Holder.

Ruralco can change these Terms and Conditions but when that occurs, we will let you know. This is discussed in more detail later in these Terms and Conditions.

You agree that we can give any notices or documents by ordinary post to your last known address as advised by you to us, or by facsimile, email or other electronic means to the relevant address you have provided to us.

You are responsible for letting us know promptly of any change of your personal details including your name, address, telephone (including mobile) numbers, email or facsimile. Failure to tell us about changes to your change of address or contact details may impact your rights under these Terms and Conditions.

 

Contacting Us

If you have any questions or concerns or any complaints, you can contact us in the any of the following ways:

If you have a concern or complaint and you don’t want to contact us directly, you can go directly to the financial disputes scheme with which we are registered. This is Financial Dispute Resolution Scheme, Level 4, 142 Lambton Quay, Wellington 6011. Our FSP number is FSP344146. They are contactable by phone 0508 337 337. They also have a website where you can find out more about how they can assist (www.fdrs.org.nz

If you contact us directly with a complaint, we will do our best to respond as soon as possible but it may take up to 20 business days for us to get back to you.

 

Contacting You

You agree we can contact you using any of the details you have provided, including by phone, email or mail. This includes texting you on any mobile number you have provided.

We may send you an email that includes a link to a notice or statement on our website, including a notice about a change to these Terms and Conditions. You agree that you will refer to our website and any links we send to ensure you are kept up to date with your rights and obligations.

We will assume you have received any letter sent by ordinary mail seven (7) days after it was posted and if we sent a message or notice by email, the day after we sent the email (unless you acknowledge earlier receipt).

 

1. ACCOUNT HOLDER TERMS AND CONDITIONS

Your Account and Obligations

As the business in whose name the account is held and operated, you are the Account Holder. When your Card Account was set up, you were also set up with access to Ruralco’s Account Portal which allows you to access your Card Account online. It is a secure website that will let you view monthly statements and will provide additional functionality over time such as the ability to view recent transactions, to update your details and to set any restrictions in respect of any particular Card.

You can log on to the Card Account Portal through our website with your username sent to you in your welcome letter. A link to set the password is sent in your Welcome email. You must not provide your password to anyone, not even our staff (who will not ask for it).

The Card Account Portal is available 24 hours a day, 365 days a year although it may occasionally be unavailable if we have to maintenance. We may cancel your access at any time if we consider that is reasonably necessary, for example if we there has been a Security Event.

If you are not the Account Holder you may be provided with limited access to the Card Account Portal.

Subject to these Terms and Conditions and on receipt of your request and a completed Cardholder application form submitted by the intended Cardholder, we will issue a Card, together with a Personal Identification Number (see PIN terms below) to any person over the age of 16.

The Account Holder Terms and Conditions set out the specific terms of use that apply to you. In addition to these terms, you are also bound by the Cardholder Terms and Conditions.

You are liable if a Cardholder breaches any of the Cardholder Terms and Conditions.

You acknowledge and agree that:

  • You will instruct all Cardholders are that they may only use a Card for business purposes, and as relevant, in accordance with any Restricted Use or Restricted Limit controls you have requested be applied to a particular Card.
  • All Cards issued to your Card Account are the property of Ruralco (including any replacement or renewal card).
  • Ruralco can withdraw the business card product at any time on 28 days written notice.

 

Issuing Cards on the Card Account

You must apply to add a Cardholder to your Card Account by completing the current relevant request process. A completed application form must be submitted by the proposed Cardholder together with any required documentation.

You may be asked at any time to provide information about a Cardholder or any other person with access to or authority over the Card Account. This may include any authorised signatories. The information requested may include information to enable us to verify the identity of a particular person or information about the ownership of the business.

We may on request issue a Card where the Cardholder is not a named individual. The Account Holder agrees when applying for such a Card that they will provide all information requested by us in respect of use of such a Card and that they will be liable for all Transactions, unless they have advised us the Card has been lost or stolen in which case the terms set out below will apply.

 

Restricted Limits and Restricted Use

We will advise you of the approved Credit Limit we have applied to your Card Account.

You may choose if you want this to limit to be available to all Cards. You may elect to place certain restrictions on the use of a Card. These restrictions may be applied to all or any of the Cards and may:

  • Limit the types of Suppliers where the Card can be used (Restricted Use); and/or
  • Limit the value of Transactions that a Cardholder may make in a predefined period (Restricted Limit)

The Account Holder agrees to advise Cardholders of any restrictions that apply to their Cards. 

 

Lost or Stolen Cards

In the event of a Security Event, you or a Cardholder must notify us immediately. This includes if a Card is lost or stolen or a PIN becomes known to someone else. You (or the Cardholder) will need to explain how the loss or theft occurred.

There may be a charge to the Card Account for a replacement Card.

If the Card was lost, stolen or compromised through no fault of you or the Cardholder, and we are notified as soon as possible, you will not be held responsible for any unauthorised use of the Card after that time. However, if you or the Cardholder have acted dishonestly, fraudulently or negligently, failed to take reasonable care to keep your Card safe, have not complied with the Cardholder Terms and Conditions in respect of the PIN or have otherwise breached these Terms and Conditions (including both the Account Holder and Cardholder Terms and Conditions), you will be liable for any fraudulent use of your Card up until the time you notify us.

The actual loss at the time of notification will include any Transactions that are pending and that are not able to be reversed or stopped.

 

Credit Limits

We will set the Credit Limit to apply to your Card Account in our sole discretion. We may also process Transactions that exceed the Credit Limit. It is your responsibility to ensure the Credit Limit is not exceeded. In the event it is exceeded, you must pay the excess amount immediately.

You may ask us to review your Credit Limit at any time.

 

Ruralco Retail Account

Where the Account Holder also has a Ruralco Retail Account,  Ruralco will transfer the balance of that account to the Card Account and it shall be treated as a Transaction for the purposes of these Terms and Conditions.

The balance will be transferred at the end of each calendar month.

 

Statements and Liability for Transactions and Charges

The Account Holder is responsible for all Charges applied to the Card Account. You must ensure that the Card Account balance does not, without our prior written approval, exceed the Credit Limit we have applied to the Card Account.

Ruralco will provide a monthly Statement to Account Holder in respect of the Card Account each month unless the Card Account has a zero balance.  The Account Holder has sole liability to pay all Charges incurred by all Cardholders.

We do not send a Statement to Cardholders although they may ask for information in relation to their Transactions.

The Statement will consist of a consolidated statement showing all Cardholders Transactions for the statement period.

The Account Holder is responsible for checking the Statement and advising us where any inaccuracy or error is identified. The process for disputing a transaction is set out below. It is important that you notify us of any issues within the time period set out in that process or the Charge may remain on the Card Account.

The Account Holder must pay the Minimum Amount Due that is set out in the Statement by the Pay By Date. If the Pay By Date is a weekend or a public holiday it is your responsibility to make sure the payment is made in time.

  • If the Total Amount Due is less than $50 the Minimum Amount Due will be that amount.
  • If the Total Amount Due is between $50 and $1,000 then the Minimum Amount Due will be $50.
  • If the Total Amount Due is more than $1,000, then the Minimum Amount Due will be 5% of Total Amount Due

If there is an Overdue Amount and/or an Overlimit Amount, these will also be shown on your Statement. You cannot wait until the Pay By Date to make these payments. These amounts are due immediately.

You can pay more than the Minimum Amount Due or pay the Total Amount Due on your Card Account. This is the best way to reduce any interest you may be charged. The Closing Balance will not show any Charges to your Card Account applied outside the Statement Period. It will however include the total of any Transaction where that Transaction is on a payment plan.

 

Interest

The interest you pay will depend on how you operate your Card Account and how much you elect to pay each month. It may also depend on the type of account you have been provided, A list of our current interest rates is available on our website and in the Fees and Interest Table at the end of this document. When there is a change to an interest rate of fee the change will take effect the day following your next Statement. If you pay the Total Amount Due by the Pay By Date, you generally will not pay interest on any Transactions made since the previous Statement. If, however, you have unpaid Charges from a previous Statement, then interest will have accrued in respect of those.

If you choose to pay the Minimum Amount Due, then interest will be charged on all Transactions and some Charges from your previous Statement. Interest is not charged on fees.

Interest will be charged from the date that the Charge was applied to your Card Account (usually the time of purchase) and if you do not pay the Closing Balance in full, interest is charged on any new Transactions to the Card Account since the Statement Period.

Interest is calculated by multiplying the relevant daily interest rate by all unpaid Transactions and Charges that accrue interest at that interest rate at the end of each day. The relevant daily interest is calculated by dividing the applicable interest rate by 365.

The rate of interest that you will pay may vary and we may change them from time to time. Our current rates are set out in the Fees and Interest Table that at the end of this document. This Table forms part of these Terms and Conditions.

 How we make changes and advise you of them is set out later in this document.

Interest is debited at the end of the last day of the Statement Period.

 

Fees and Other Charges

Ruralco can charge fees to the Card Account for various services that it provides in respect of the Card Account, any Cards it issues and use of those Cards.

The fees we charge are set out in the Fees and Interest Table at the end of this document. This Table forms part of these Terms and Conditions. They can be changed and we can introduce new fees. We will let you know whenever we make changes that impact your rights or obligations (see more details about how we do this below).

Other than interest and fees, Ruralco may charge you other amounts that are payable under these Terms and Conditions, such as taxes or costs (including GST) that we may need to pay in order to recover money if you default in your payments.

Taxes (including GST) might apply to the use of your Card or the Transactions you make. You agree to comply with any tax law and to indemnify us in the event we suffer any loss because you haven’t made a tax payment when it was due.  If we have to pay any taxes or we receive a lower amount than we would otherwise receive due to a tax deduction relating to the Card Account or Cards, provided we are allowed to under law, we can charge you the full amount of the tax or deduction.

You agree that we can debit any amount you owe us under these Terms and Conditions to your Card Account, including if that means that your balance will exceed your Credit Limit.

 

Transaction Disputes

You are responsible for checking your Statement. If you consider there is an error or you want to challenge a Transaction shown on your Statement, you must notify us in writing within 30 days of the end date of the Statement Period using the prescribed dispute form (if any).

You will still need to pay the Minimum Amount Due and any Overdue Amount and Overlimit Amount but once a dispute is raised in accordance with this clause, the amount of the disputed Transaction will not be included in the calculation of the Minimum Amount Due in any future Statement while we are considering the dispute.

The amount will however be included when calculating the available balance on the Card Account, and so you must include it when you are considering the amount of credit that is available to the Cardholders. If the dispute is settled in your favour, the available balance will increase by the disputed amount. If the dispute is not settled in your favour, then the disputed amount will be added back into the closing balance on the next Statement.

If you have not paid the Total Amount Due then interest will be payable on the amount that was disputed.

If you have a problem with the goods or services you purchase using your Card you must raise that directly with the Supplier. Ruralco is not liable for issues relating to the quality or delivery of any goods or services.

When you raise a dispute, you will need to tell us the amount and nature of the disputed Transaction and include any transaction records you have to support your position.  We also need information about the date and approximate time of the Transaction if known and details of any formal complaint you may have lodged with the Police. 

We will investigate the dispute as soon as possible and will let you know the outcome. Your Statement will be corrected, if necessary, but in the event we determine that the Transaction was legitimately charged, we may charge you a Disputed Transaction Fee (see Fees and Interest Table).

If you wait more than 30 days after the end date of the Statement Period, we may not be able to reverse the Transaction and so you will have to pay the disputed amount.

 

How to Make Payments

Details of how to pay us are set out on your monthly Statement. It includes details for internet banking, automatic payment, direct debit or payments at an Ruralco retail stores.

The Pay By Date sets out the date by which you need to have paid the Minimum Amount Payable. If that date is not a business day, you need to make sure you have arranged payment before that date. Any Overdue Amount or Overlimit Amount must be paid immediately so it is important not to wait until the Pay By Date.

Payments are considered as being made when they are credited to the Card Account. It may take two days for a payment to be credited so you should arrange for any payment to be made a few days before the Pay By Date.

 

Applying Payments

Ruralco has the right to decide how to apply payments you make. As a general rule, we will apply payments in the following order:

  • Overdue Amounts and Overlimit Amounts
  • Interest
  • Fees
  • Transactions in the current or previous Statement Period
  • Transactions since the last Statement Period
  • Any other Charges

 

Payment Difficulties

If you are experiencing financial difficulties and are concerned you will be unable to make a payment when it is due, you should contact us as soon as possible.

We can discuss with you the best way to manage the situation.

 

Default Event

If you are in default of these Terms and Conditions due to a Default Event, you may be   charged a fee to compensate us for the cost or loss we incur as a result of the Default Event, e.g. a late payment fee.  This may include where a payment doesn’t go through before the Pay By Date as well as a missed payment.

The amount of these fees is set out in the Fees and Interest Table at the end of this document. This Table forms part of these Terms and Conditions.

We may also suspend the Card Account (meaning no Cards issued in respect of the Card Account can be used until we reinstate the Card Account), cancel the Card Account or any or all of the Cards under it (and require you to pay the balance) and /or cancel or suspend any other services we provide to you.

You have to pay us the costs of recovering or trying to recover any money that is due on the Card Account or in enforcing any other rights under these Terms and Conditions. This is likely to include third party costs such as debt collectors and lawyers.

Lawyers’ costs are recovered on a solicitor/client basis while debt collection agencies often set a percentage of the amount owed as their fee.

We may also provide details of your default to a credit bureau.

 

Changes to Terms and Conditions

We may change any of these Terms and Conditions from time to time including the interest and fees we charge.

We will give you notice before we make any changes unless the changes do not affect your rights or obligations (e.g. change in our contact details).  You agree we can do this electronically (by email, including an email that has a link to our website and a new set of terms).

If you are not happy with any change we make, you may cancel your Card at any time.

 

Other General Terms

You may cancel your Card Account or any Card at any time. Please contact us to discuss any cancellation.

We may cancel your Card Account or any Card at any time without notice. If you are notified that your Card Account or any Card has been cancelled you must cut your Cards in half. Evidence of posting a letter to your last notified address will be proof of notification of any cancellation. In addition to the right to cancel your Card Account or any Card, we may also suspend your Card Account or any Card pending resolution of any issue.

You remain liable for all unpaid Charges on the Card Account following cancellation including any Charges applied to any Card for a period up to five business days after cancellation.

You agree to promptly provide all information we reasonably request and require to meet all our legal obligations, including our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.

You agree that as a business you are “in trade” as that term is defined in the CGA and the provisions of the CGA do not apply to these Terms and Conditions.

Our rights under these Terms and Conditions are not affected or waived simply because we do not exercise those rights immediately. Also, we are entitled to exercise our rights more than once and we are also entitled to exercise all, or some, of our rights.

We can assign or transfer our rights or obligations under these Terms and Conditions without your agreement.

You cannot assign or transfer your rights or obligations unless we agree in writing.

These Terms and Conditions are subject to New Zealand law.

 

2. CARDHOLDER TERMS AND CONDITIONS

Your Card

You have been issued with a Card at the request of the Account Holder and in accordance with your Card Application. As a Cardholder, these Cardholder Terms and Conditions apply to you and how you may use the Card. As soon as you use the Card you are deemed to have accepted the Terms and Conditions as they apply to you.

Your Card (including any replacement or renewal card) is the property of Ruralco. 

As soon as you receive your Card, you must sign it. You must not use your Card if it is not signed.

You must always use your Card in accordance with these Terms and Conditions and if you think that your Card has been used in a way that breaches these Terms and Conditions (whether by you or someone else) you must inform us immediately.

Only the Cardholder whose name is used on the Card can use the Card but if a Cardholder lets someone else use the Card, the Account Holder will have to pay all Charges that are incurred as a result. Where a Card is not issued in the name of an individual the Account Holder is liable for all Transactions unless we have been notified the Card has been stolen or lost.

You must only use your Card for legitimate business purposes and you must   make sure that you keep your Card safe. Don’t use or try to use your Card if it has expired or it has been cancelled or suspended.

 

Your PIN

You will need to have a PIN on your Card in order to make Transactions. You will need to select a PIN before you can use your Card.

You must take care not to disclose your PIN to anyone else (including inadvertently). This includes not writing your PIN down or recording it anywhere, disclosing it to any other person including other Cardholders, family, friends or Ruralco staff and you must notify us if you know or suspect this has happened. A new PIN will need to be arranged. 

If you are selecting your PIN you need to choose a number that you will be able to remember, but you must not choose unsuitable numbers such as birth dates, parts of your phone number or sequential numbers such as 1234.

 

Lost or Stolen Cards

In the event of a Security Event, you must notify us, and the Account Holder if that is not you, immediately. This includes if your Card is lost or stolen or your PIN becomes known to someone else. You will need to explain how the loss or theft occurred.

There may be a charge to the Card Account for a replacement Card.

If your Card was lost, stolen or compromised through no fault of your own and you notify us as soon as possible when you become aware of it, you will not be held responsible for any unauthorised use of your Card. However, if you have acted dishonestly, fraudulently or negligently, failed to take reasonable care to keep your Card safe, have not complied with these Terms and Conditions in respect of your PIN or have otherwise breached these Terms and Conditions, you will be liable for any fraudulent use of your Card up until the time you notify us.

The actual loss at the time of notification will include any Transactions that are pending and that are not able to be reversed or stopped.

 

Your Credit Limit

Ruralco will advise the Account Holder of the approved Credit Limit for the Card Account in writing at the time of approving and setting up the Card Account.

All Cards issued to the Card Account are subject to the Credit Limit, meaning that it is the maximum amount that can be accessed by all Cardholders. You must ensure you do not exceed the Credit Limit without our prior written approval. Any amount in excess of the credit limit is payable immediately.

The Account Holder may request Ruralco at any time (including through the Card Account Portal) to place a Restricted Limit on any Card, which will restrict the amount that can be spent on that Card in each Statement Period. The Account Holder agrees to advise Cardholders of any Restricted Limit. It may also be viewed on the Card Account Portal.  

Ruralco may decline any Transaction that will take the balance over the Credit Limit. However, the Credit Limit may also be exceeded when interest and/or other fees are applied to the Card Account. Any amount accrued in excess of the Credit Limit is payable immediately.

In addition to setting an appropriate Credit Limit, Ruralco may also, in its sole discretion, impose maximum daily transaction limits to reduce the risk of fraud or theft. In the event Ruralco imposes such limits, details of the limits will be placed on Ruralco’s website.

 

Using Your Card

You can use your Card to make purchases from all Suppliers who have entered an agreement with Ruralco to accept Ruralco Cards, unless the Account Holder has restricted the use of your Card to specific types of Suppliers. This control restricts the type of Supplier where you can use your Card e.g. liquor outlets. Any Restricted Use will be advised to you by the Account Holder.

You may not be able to use your Card in conjunction with other discounts or promotions being offered by the Supplier that do not relate directly to the use of a Ruralco card. The right to access such offers will depend on the terms of the offer by the particular Supplier.

Ruralco is not liable if any Supplier either refuses to accept your Card, does not follow proper authorisation procedures or does not allow the Card to be used to purchase particular types of goods or services.

At this time your Card cannot be used overseas and it cannot be used to make cash withdrawals or cash advances through any EFTPOS terminal or ATM.

When you make an in-person purchase, you will need to enter your PIN. If a Supplier accepts online purchases, you may use your Card in accordance with their requirements. You must never disclose your PIN to anyone including a Supplier.

Once a Transaction has been made you cannot reverse it. If you are concerned it may put the Card Account over its limit or the Account Holder may not be able to pay for the Transaction, please contact us. You may in some situations be able to return an item to the Supplier and receive a refund, but any refund must be credited to the Card Account. Suppliers are not able to give you a cash refund. You may dispute a transaction in accordance with the terms set out in the Account Holder Terms and Conditions above.

If we think there is a valid reason to do so, we may decline to authorise (or delay authorising) a Transaction which may mean a Transaction you have tried to make will not go through.

We might do this where:

  • the Card or Card Account is suspended
  • there is an overdue amount owing on the Card Account or the Card Account is over its limit or the particular Transaction will put it over the limit
  • we think the Transaction might be in breach of a particular law.

We do not have to give you notice that we intend to decline to authorise a Transaction and we are not liable to you or anyone else for any loss that results from such a decline.

You can ask us for information about the Card Account if that information is related to your Transactions or Charges related to your Transactions. You can also ask us what the available balance is, set and update your PIN and cancel your Card at any time.

 

Cancelling a Card

Ruralco can cancel your Card at any time without prior notice.  If we notify you that your Card has been cancelled you must return it to the Account Holder immediately.

The Account Holder can also cancel any Card at any time.

Whenever the Card Account is cancelled or suspended any Card is also suspended or cancelled at the same time.

If you want to cancel your card, you can do so by calling us or advising us in writing (including email) and then cutting the Card in half.  

 

New Cards

We will automatically send a renewal card before your Card expires.  Let us know if you do not receive one before your Card is due to expire.

Your Card can only be used in New Zealand and so we will not send Cards overseas.

We also won’t send a renewal card where there is an Overdue Amount or you are in default of these Terms and Conditions, until the overdue amount is paid or the default resolved.

Once you activate your renewal card you are deemed to accept the Terms and Conditions that apply at that time. You should cut your old Card in half once the replacement card has arrived.

 

Changes to Terms and Conditions

We may change any of these Terms and Conditions from time to time including the interest and fees we charge.

We will give you notice before we make any changes unless the changes do not affect your rights or obligations (e.g. change in our contact details).  You agree we can do this electronically (by email, including an email that has a link to our website and a new set of terms).

If you are not happy with any change we make, you may cancel your Card at any time.

Personal Information

You agree to provide us with information, including personal information, that we reasonably require in order to provide you with services and to comply with our own legal obligations. This includes providing information for the purpose of verifying identity information and about the nature of any transactions.

You also authorise Ruralco to ask for this information from relevant third parties where this may be necessary, including where necessary, to check it against records held by government agencies (such as NZ Transport Agency).

 

Use and Storage of Personal Information

You agree we can use store and use your personal information to do any of the following:

  • process your Card application and issue your Card
  • manage the Card Account and Cards (including approving Transactions)
  • monitor Card usage including for any fraud or criminal activity and to ensure that the Credit Limit is appropriate
  • provide you with other services Ruralco or ATS may offer
  • make targeted offers to you
  • comply with our legal obligations (including for example reporting under the Anti-Money Laundering and Countering the Financing of Terrorism Act 2009).

We will keep any personal information we hold about you securely. It may be stored physically or electronically in New Zealand on the cloud in accordance with the Privacy Act 2020. We do our best to ensure all information we hold is kept up to date but, in the event you are concerned that any information is not accurate, you have the right to see what we hold and request any error be fixed. In the event we don’t agree with you that the information is not correct you can ask us to include a statement to that effect.

We will provide all Cardholders with information we hold about them and about their own Card.

 

Sharing your Personal Information

By opening a Card Account or applying for a Card, you agree that there are circumstances where we may share your personal information, including with:

  • ATS (who may also offer you services) and our agents or other people who provide us with services connected to the services we provide to you or in respect of your Card Account
  • Credit reporting agencies (such as Equifax and/or Centrix) where there is personal liability
  • Debt collecting agencies and/or lawyers as necessary
  • Anyone we need to contact in order to provide the Card services to you

We do not share information about Cardholders who are not also the Account Holder or a guarantor with credit reporting agencies, or to any debt collecting agencies or lawyers in respect of any outstanding balance as Cardholders are not liable for any payments in respect of the Card Account.

There may be instances where we are legally required to give your information to someone or to a government agency, such as the police or Inland Revenue. Wherever possible we will give you notice but there may be instances where we are prohibited from doing this. We will only respond to a request where we reasonably believe we are required by law to do so.

 

Our Obligations and Responsibilities

We will exercise all reasonable care in managing your personal information and in delivering our services.

However, unless required by law, we are not liable for any loss or cost that any Cardholder experiences, in respect of the following:

  • Information being provided to someone due to us not having accurate and up to date information (e.g. change of address not updated)
  • Any dispute with a Supplier including a defect or failing in the products or services purchased
  • Refusal to accept your Card
  • Events outside our control such as a system failure
  • Indirect or consequential loss that is not the direct result of something we have done.

You agree that as a business you are “in trade” as that term is defined in the CGA and the provisions of the CGA do not apply to these Terms and Conditions.

The above does not limit any rights you may have under the CCCFA (insofar as it applies to non consumer credit) or any other legislation that provides you with specific rights.

 

3. Definitions and Meanings

Account Holder means the business in whose name the account is held and which is liable for all Charges on the Card Account.

ATM means an Automatic Teller Machine.

ATS means Ashburton Trading Society Limited.

Card Account means your Ruralco business credit card account (whatever name or title it is given) that is provided by Ruralco and that is debited or credited with Charges and accessed by using a Card.

Card means any Ruralco credit card issued to you or any other Cardholder on your Card Account including any Additional Cards.

Cardholder means a person over the age of 16 to whom a Card has been issued on the written instructions of the Account Holder.

Charge means:

  • the amount of a Transaction that any Cardholder has  made using a  Card (which can include additional charges or fees that a Supplier is entitled to apply to the purchase)
  • fees
  • interest
  • taxes (including GST)
  • any other amounts that we are entitled to be paid under these Terms and Conditions or charges that apply to the Card or are debited to the Card Account.

Closing Balance means the consolidated balance of purchases and Charges in respect of all Cards issued to the Card Account, less payments and credits, for the relevant Statement period.

CGA means the Consumer Guarantees Act 1993 as amended or replaced.

Credit Limit means highest amount that is allowed to be owing on the Card Account at any time. This amount is applied as a maximum total across all Cards that are issued in respect of the Card Account.

Default Event means one of the following:

  • the Minimum Amount Dues is not credited to the Card Account by the payment due date
  • you are overdue with any other payment to Ruralco
  • any Cardholder breaches these Terms and Conditions
  • any Cardholder provides untrue, inaccurate or misleading information in relation to their personal circumstances or the Card Account
  • any Charges are made in excess of the Credit Limit
  • any payment to Ruralco is dishonoured or reversed
  • the Account Holder is insolvent
  • you breach the terms of any other agreement (other than this one) with us or any agreement with ATS.

GST means goods and services tax chargeable pursuant to the Goods and Services (GST) Act 1985 as amended or replaced.

Insolvent means:

  • the person is bankrupt
  • the person or business has stopped paying their debts
  • the person or business is unable or presumed to be unable to pay their debts
  • a creditor takes steps to collect money that is owing because it has not been paid, including repossession of security.

Minimum Amount Due means the minimum amount that must be paid to Ruralco each month in accordance with these Terms and Conditions and as set out in your Statement.

Overdue Amount means any payment that you should have made to Ruralco but that was not made on its due date.

Overlimit Amount means the difference between the balance of the Card Account and the Credit Limit.

Pay By Date is the date shown on your current Statement as the date on or before which the Minimum Amount Due must be made, or by which the Closing Balance must be made for purchases listed on the Statement to be free from any interest charge and is the 20th day of every month.

Person means a natural person, corporate entity and any body of persons whether corporate or unincorporate.

PIN means the Personal Identification Number which, when used in conjunction with a Card at an EFTPOS terminal at a Supplier’s point of sale, enables a Cardholder to purchase goods or services.

Restricted Limit means a limit placed on the amount that can be transacted on the Card each month, each month being linked to the Statement Period and the limited being set by  the Account Holder

Restricted Use means a restriction on the type of Suppliers where a Card may be used that is placed on a particular Card at the request of the Account Holder.

Ruralco, we, our, and us means Ruralco NZ Limited.

Ruralco Retail Account means an account in your name used for purchases through ATS, including at Ruralco retail stores.

Security Event means:

  • a Card has been lost or stolen
  • the PIN on a Card has been compromised (including if you think someone may have found out the PIN on a Card)
  • any event that may mean any unauthorised person could use a Card or the Card Account.

Statement means the monthly statement that Ruralco provides in respect of your Card Account that lists all Transactions debited or credited to your Card Account for the relevant Statement Period.

Statement Period means the period set out in the Statement to which the Statement relates.

Supplier means a person or organisation, including an agent, supplier, merchant or retailer, that has a current agreement with Ruralco to accept Ruralco cards to pay for their goods or services.

Total Amount Due means the total amount payable by the Pay By Date to avoid interest being applied to the Card Account.

Transaction means the use of a Card by a Cardholder, however that is made (including providing details over the internet or telephone or any other method) including:

  • the purchase of goods or services from a Supplier
  • making automatic bill payments

Working Day means a day other than a Saturday or a Sunday on which registered banks are open for general business in Christchurch, New Zealand.

you and your means the Account Holder and each Cardholder depending on where and how the term is used in these Terms and Conditions and as necessary means each of those persons individually.

 

4. Standard Fees and Interest Table

Interest

Standard 20.95%

 

 

Fees

Account/Membership Fee

- Fee is charged on first statement and then half yearly after that date

$20 p.a.
Additional Card Fee $0
Replacement Card $5
Late Payment $10
Disputed Transaction $0
Dishonour Fee $0 (Late payment fee is charged instead)
Urgent Card Delivery $ actual courier fee
Statement Copies $5 per statement period
Overlimit Fee $0

 

 

Account Selector